Susana Ertac, APRN-BC

Benefactor Program Director
Phone: (949) 764-7220
susana.ertac@hoag.org
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Benefactor Program

Hoag’s growth and transformation over the years has largely been made possible by the support of the philanthropic community, whose combined efforts have paved the way for Hoag to become the outstanding healthcare organization it is today.

As a gesture of gratitude, Hoag Hospital Foundation established our Benefactor Program in 2003 to honor and thank our most generous supporters. Our program serves as a model for many local and national facilitated access programs because of our outstanding assistance to our donors.

Our benefactors enjoy exclusive access to a team of compassionate and experienced benefactor liaisons whose purpose is to facilitate their healthcare journey across Hoag’s many facilities.

Available 24/7, our liaisons assist benefactors with scheduling and referral requests, and meet them upon arrival in the Emergency Department. Offering this kind of peace of mind is our way of saying “Thank you” to our benefactors for their generous support.

The Benefactor Experience:
  • Immediate assistance 24 /7
  • Dedicated Hotline available to benefactors
  • Registration assistance
  • Personalized assistance during appointments, surgeries or Emergency Department visits
  • Benefactor Program amenities
  • Quiet, private waiting area
  • Catered guests meals
  • Deluxe personal care items
  • Assistance with specialized personal needs
  • Floral and newspaper delivery
  • Medical records assistance
  • Healthcare referrals

The Benefactor Program is for donors who reach lifetime support of $250,000 in gifts and pledges or who provide a $1,000,000 qualifying estate gift. Please inquire within for additional program benefits for gifts over $500,000.

Click Here to download the digital brochure or for more information, please contact:

Susana Ertac, APRN-BC
Benefactor Program Director
Hoag Hospital Foundation
Email: susana.ertac@hoag.org
Phone: (949) 764-7220